At the start of January, because the UK entered into its third nationwide lockdown, Ryanair made the choice to slash large swathes of its flight schedule proper up till April. Airline bosses cited a significant drop in foot visitors because the driving pressure behind the choice.
Following new lockdown measures being enforced throughout Europe, a transfer which has been slammed by the airline as “ineffective”, Ryanair outlined plans to “significantly cut” its flight schedule from January 21.
The airline predicts the present coronavirus restrictions might scale back February and March visitors to as little as 500,000 passengers every month.
In a press launch, the airline said there will likely be “few if any, flights being operated to or from Ireland or the UK from the UK from the end of January until such a time as these draconian travel restrictions are removed”.
The cutbacks can even see the airline dropping its full-yr visitors forecast from “below 35 million” to between 26 million and 30 million.
What does this imply for passengers who’ve made bookings with the Irish service?
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What are my choices if my flight has been cancelled by Ryanair?
Ryanair states it’ll contact passengers “as soon as possible” by electronic mail or textual content message if their flight is impacted by a cancellation.
Customers who’ve their flight cancelled by the airline will likely be ready to select from two choices, together with a full refund.
On its web site, Ryanair states: “We deeply regret the inconvenience of flight cancellations and we’ll try our best to minimise the impact of these disruptions.
“If your flight is cancelled there are two options available to you to choose from. You can either apply for a refund or change your cancelled flight for free.”
Customers can opt for a full refund via the Ryanair website by logging into their MyRyanair account.
“Refunds will be processed, within 7 working days, back to the form of payment used for the original booking,” states the airline.
Customers who want to change their flight to a later date can do so online via their MyRyanair account.
Flights are “subject to seat availability.”
“All connections are subject to travel restrictions. In the event of a flight cancellation, customers can avail of a free flight change or apply for a voucher/refund should they so wish,” a Ryanair spokesperson told Express.co.uk previously.
“Ryanair urges all passengers to check the latest travel updates on the Ryanair.com website and with the relevant authorities in advance of their flight.”
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What are my choices if my flight has not been cancelled, however I cannot fly or not want to fly?
Customers who not want to fly, or who’re unable to, cannot claim full refund if their Ryanair flight continues to be working.
However, the airline is permitting prospects to amend their reserving to a later date freed from cost.
On its web site, Ryanair explains: “We know your plans could change, so we have dropped our flight change charges for all new bookings made earlier than 31 March 2021, for journey earlier than 31 October 2021. You can now make up to two flight adjustments for journey by 31 October 2021.
“This gives you complete flexibility and peace of mind, and you only pay the fare difference.”
What does this imply for Ryanair flight bookings past April?
Currently, the airline has not launched any replace on adjustments to flight schedules past April.
However, the airline does notice all connections “are subject to travel restrictions” and advises prospects to “check the latest travel updates.”
Customers who’re impacted by a flight change or cancellation will likely be contacted by the airline.
What ought to I do if I booked my Ryanair flight by a web-based journey agent?
Customers who’re ready for a refund however booked by a web-based journey agent are suggested to contact the airline immediately by way of a specialist portal on the Ryanair web site.
Ryanair’s web site explains: “Ryanair has implemented a new customer verification process to help customers who used an OTA to book their flight and are still waiting for their refund.
“The new course of is straightforward and fast to use. It permits Ryanair to confirm the client’s particulars electronically.:
From the assistance web page on Ryanair’s web site prospects will likely be directed to obtain a “customer verification form” the place they will present their private data.
Once submitted and confirmed, the refund will likely be processed.
Ryanair can be advising prospects to “book direct” with the airline in future.
Are prospects entitled to compensation because of cancellations?
As per recommendation from the UK Civil Aviation Authority, cancellations which come because of the coronavirus pandemic are usually not lined for compensation by Regulation EC261/2004.
This is as a result of the COVID-19 pandemic is handled as a unprecedented circumstance.
How is Ryanair bettering security for future flights?
Like many airways, Ryanair has carried out a brand new set of security options to make sure the wellbeing of passengers and crew travelling throughout and after the pandemic.
Passengers are suggested they “must complete the necessary forms before travel”.
Face masks and coverings are obligatory each “at the airport and onboard your flight”.
“Some countries require passengers to wear surgical face masks at the airport and on-board the aircraft,” states Ryanair.
“It is each passenger’s responsibility to check local requirements before travelling.”
Passengers are requested to test-in on-line and obtain their boarding go.
Those checking in a bag are requested to use the automated bag drop.
At the boarding gate, passengers will likely be requested to scan their very own boarding passes, and queuing will likely be saved to a minimal.
All Ryanair plane “are professionally cleaning and disinfected on a daily basis which is effective for 24 hours”, in the meantime “state-of-the-art air filtration systems which operate to hospital standards” are fitted onboard.
Inflight service could also be diminished and passengers are requested to use contactless funds.
— to technocodex.com